Because of the simplicity of our self-managed platform, all Canadian Cloud Hosting services are entirely self-managed and can be controlled directly through the user control panel. if you are running a more complex configuration, or just wanted some assistance, you can add Canadian Cloud Hosting's Managed Web Services to your account for $20.00 a month. We will assist in updating your server, patching your applications, performing server hardening when needed. In addition, there are no additional charges for support tickets sent to our support team.